Privacy policy
This page provides an English information version of the privacy policy for 3D Letter Studio. If you need the authoritative German wording, please refer to the German version.
The English version is provided for convenience. In case of interpretation issues, the German version should be used as the reference text.
Controller
Medienwerk 15 GmbH
Friedrich-Vorwerk-Straße 13-15
21255 Tostedt
Germany
Phone: +49 (0) 4182 - 80 77 8-90
Email: support@3d-letter-studio.de
Your rights
- Right of access to your personal data
- Right to rectification of incorrect data
- Right to erasure, where legally applicable
- Right to restriction of processing
- Right to data portability
- Right to object to processing
Website data collection
When this website is accessed, server log files may collect technical information such as browser type, operating system, referrer URL, anonymised IP address and time of request. This data is used to ensure secure and stable website operation.
Cookies and optional third-party content
This website uses technically necessary functions and, on the download pages after consent, optional marketing and third-party content.
The TikTok Pixel may be loaded on our public pages, in particular the home page and the demo and download pages, after your consent. JotForm forms on the home page are loaded only after explicit activation. An optional JotForm AI assistant on public pages is loaded only after your consent via the consent banner.
Contact by email
If you contact us by email, the data you provide will be stored and processed solely for handling your request and any related contractual communication.
External services
This website does not currently use Google Analytics, Meta Pixel or external Google Fonts. Fonts are served locally or taken from locally available system fonts. Optional third-party services on public pages are loaded only after consent where required.
JotForm forms are loaded only after explicit activation. When loaded, personal data such as your IP address and the information you enter may be transmitted to JotForm.
Dedicated checkout pages contain an embedded Stripe pricing table so that you can choose a plan and billing interval and start the order process. When you access or use these checkout pages, personal data such as your IP address, technical connection data and the order or payment details entered in the checkout may be transmitted to Stripe for pre-contractual steps and contract processing.
Selected public pages may also offer an optional AI assistant from JotForm. When activated after your consent, personal data such as your IP address, technical connection data and the contents of your interaction with the assistant may be transmitted to JotForm.
We use the TikTok Pixel on our public pages, in particular the home page and the demo and download pages. For users in the European Economic Area, Switzerland and the United Kingdom the provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin 2, D02 T380, Ireland.
Purpose: measuring reach and the performance of our advertising campaigns. The pixel records which ad brought you to us (including a click identifier passed by TikTok in the page address), which pages you visit afterwards and whether an action defined by us takes place, such as submitting a form or a download. The data processed includes your IP address, browser and device information, the page requested and the referring page, the time of the request, that click identifier and an identifier stored on your device (cookie or comparable technology).
Legal basis: Art. 6(1)(a) GDPR (consent) and, for storing information on your device and accessing information already stored there, Section 25(1) TDDDG. The pixel is loaded only after you actively agree via our consent banner; without your consent no data is transmitted to TikTok. Data may also be processed outside the European Economic Area. The provider relies on the European Commission's standard contractual clauses for such transfers; a level of protection equivalent to European law cannot be guaranteed in every case, and access by public authorities cannot be ruled out.
Withdrawal: you may withdraw your consent at any time with effect for the future: withdraw consent and change your choice. The consent banner will open again so that you can decide anew. The lawfulness of processing carried out before withdrawal remains unaffected. Further information is available in TikTok's privacy policy.
Data security
This website uses encrypted HTTPS connections to protect transmitted information.
Questions
If you have questions about data protection, please contact support@3d-letter-studio.de.